Managed IT

As your trusted partner, Sobo IT offers a wide array of managed services that enable our clients to focus on growing their business without fear of technology limitations.

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Don’t Worry, We’ll Handle Everything

Think of Managed Services as a collection of basic and advanced applications and services that every company needs.

From asset inventory to security, to backup and disaster recovery. While most IT service providers charge a la carte for these services, we include them in all of our plans.

Endpoint Protection

  • Software that attempts to protect computers connected to the Internet from viruses.

  • Prevents malicious software, ransomware, and other criminal activity.

Cloud-Layer Security

  • Advanced cyber-attacks are deterred by security services like DNS Protection.

  • Computers are significantly less likely to be successfully hacked when another security layer is added on top of Endpoint protection.

Automated Support

  • Umbrella of services that work together to proactively keep system hardware and software up to date in a proactive manner.

  • Remote monitoring, patch management, security updates OS and third-party software updates, and scripted remediation of common issues.

Online Backup & Disaster Recovery

  • We provide on-premise local backups as well as remote replication to ensure the safety of your data at a fixed monthly cost.

Documentation Service

  • Employee contracts, standard operating procedures, hardware lifecycle plans, and vendor contacts are all examples of documentation services.

  • These are all necessary to ensure prompt services on numerous facets of the client’s IT operations.

Reporting Service

  • Our clients will receive operational statistics on the number of hours spent on remote service (help desk).

  • On-site support hours used, as well as SLA metrics and other operational reporting data.

  • Reports are provided monthly and per client request.

Additional Features

Advanced services upon request

In addition to our standard collection of managed services here are our advanced services upon request

Business Continuity

Cybersecurity Insurance

Custom KPI Reporting

HIPAA Compliance

PCI Compliance

Dark Web Monitoring

24/7 SOC (Security operations Center) Remediation

24/7 NOC (Network Operations Center) Remediation

Technology
that moves your business forward

We are business people first and technology professionals second. We care about the big picture and the overall client experience.

PATH TO SUCCCESS

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