3 Ways AI Can Help Your Small Business

When you think of AI (Artificial Intelligence), images of a futuristic society or the Terminator probably come to mind. In reality, AI has already infiltrated our day-to-day lives.

What do you think Siri is? Or the recommended movies on your Netflix account? Or the autofill function in your text messages?

Our interaction with AI greatly benefits our personal lives. But, as we all know, it doesn’t stop there. AI is used in hospitals, schools, corporations, engineering firms, and many other industries to increase efficiency and mitigate errors. In particular, AI can be extremely helpful as we create stronger small businesses.

For example, pollination startup, BeeHero, utilizes Artificial Intelligence to provide data that helps farmers determine the best commercial crop pollination strategy so they can produce greater crop yields. As a result of this technology, this startup became the world’s largest pollination provider in 2022.

AI-Powered Small Businesses

Regardless of the industry, every small business can benefit from utilizing AI. From automating tasks to processing data to engaging with customers to providing quality control, AI can improve small businesses and startups in a variety of ways. However, for the purposes of this post, we’re focusing on three main ways that Artificial Intelligence can help your business. These are: maximizing your resources, creating better products, and navigating an uncertain economy.

  1. AI can help small businesses maximize resources by automating tasks, making data-driven decisions, and providing personalized customer experiences. For example, AI-powered chatbots can handle customer inquiries and complaints, freeing up employees to focus on other tasks. AI algorithms can also analyze sales data and suggest ways to optimize pricing and inventory management. Additionally, AI can personalize marketing campaigns and product recommendations based on customer preferences and behavior. This can help small businesses improve efficiency and drive sales without increasing their resource allocation.
  2. AI can help small businesses create better products by using data analysis to identify customer preferences and trends, optimize production processes and supply chain management, and automate repetitive tasks to improve efficiency and productivity. Additionally, AI-powered tools can help small businesses generate insights and predictions to inform product development and marketing strategies. This can ultimately result in more personalized and high-quality products that better meet the needs and preferences of customers.
  3. AI can help small businesses navigate an uncertain economy by providing insights and data-driven recommendations on various business decisions. For example, AI algorithms can analyze market trends and consumer behavior to help businesses make informed decisions on pricing, marketing strategies, and product development. AI can also automate repetitive and tedious tasks, freeing up time and resources for businesses to focus on more strategic and value-added activities. Additionally, AI can help small businesses monitor and manage their financial performance, identifying potential risks and opportunities in real-time. Overall, AI can provide small businesses with the necessary tools and insights to adapt and thrive in an uncertain economy.

Without a doubt, AI can be a dynamic tool for your small business. We wanted to show you what a powerful tool AI can be, so we utilized OpenAI’s ChatGPT to craft the content in the three points that detail how Artificial Intelligence can help your business.

What do you think? How will you use AI to help your small business thrive this year?

If you want to learn how you can effectively use AI in your small business, give us a call! We’re here to manage your IT needs, so you can focus on running your business.


Sobo provides super-fast IT support, gold standard security and backup services, consistent employee onboarding, bullet proof asset tracking and mobile device management, and transparent pricing.


About The Author

Raejan Noh